quickbook customer service

Jul 4, 2025 - 11:58
 1

QuickBooks Customer Service Full Guide
QuickBooks, developed by Intuit Inc., offers powerful accounting and bookkeeping solutions for small to medium-sized businesses. To support its users, QuickBooks provides dedicated customer service options, including phone support, live chat, virtual assistance, and help centers.

Below is an in-depth breakdown of all available QuickBooks customer service channels, how to access them, what to expect, and how to resolve common issues quickly.

? QuickBooks Customer Service Phone Support
QuickBooks offers live phone support for various products, including QuickBooks Online, QuickBooks Desktop, QuickBooks Payroll, QuickBooks Self-Employed, and QuickBooks Payments.

? Main QuickBooks Customer Service Number (U.S.)
? Phone:+1-855-574-3789 or +1 (888)?515?7490
? Hours of Operation:

MondayFriday: 6:00 AM to 6:00 PM (Pacific Time)

Support may vary by product and plan

? Phone Support by Product
1. QuickBooks Online
Use the Help button in your QBO dashboard to access live chat or request a callback.

Alternatively, call+1-855-574-3789 or +1 (888)?515?7490 for assistance.

2. QuickBooks Desktop (Pro, Premier, Enterprise)
For Desktop-related issues (installations, updates, data migration, etc.), call the main line above and follow the prompts.

You may be required to enter your license number or Intuit account info for faster assistance.

3. QuickBooks Payroll
Covers issues with payroll setup, tax calculations, direct deposit, tax forms, etc.

Same support line:+1-855-574-3789 or +1 (888)?515?7490

Dedicated Payroll support also available via QuickBooks Online Help

4. QuickBooks Self-Employed
For freelancers and sole proprietors using QBO Self-Employed

Access support directly from your account dashboard by clicking the Help (?) icon

5. QuickBooks Payments / Merchant Services
Issues related to payment processing, deposits, ACH transfers, or card readers.

Dedicated support: 1-800-558-9558 (MonFri, 6 AM to 6 PM PT)

? Live Chat and Callback Options
If youd rather not call, QuickBooks allows you to chat with an agent or request a callback:

? Steps to Contact Support via Chat or Callback
Sign in to your QuickBooks account

Click the Help (?) icon in the top-right corner

Select Contact Us

Enter a brief description of your issue (e.g., Cant reconcile bank account)

Choose between:

Live chat with an agent

Request a callback

This method is ideal for people who need quick answers without being on hold.

? QuickBooks Online Help Center
QuickBooks provides an extensive online knowledge base to help users solve issues without waiting for an agent.

? https://quickbooks.intuit.com/learn-support/
Here youll find:

Step-by-step articles on setup, payroll, invoicing, tax filing, and more

Video tutorials and webinars

Community forums (where experienced users and QuickBooks experts help out)

Announcements about product updates and known issues

You can also search by keyword (e.g., fix bank feed error 103) to find targeted solutions.

??? Support from QuickBooks ProAdvisors
QuickBooks has a network of certified ProAdvisors professional accountants and bookkeepers trained in QuickBooks.

If you need:

Advanced troubleshooting

Bookkeeping help

Tax preparation

Business advice

a QuickBooks ProAdvisor can assist.

Find one here:
? https://quickbooks.intuit.com/find-an-accountant/

These professionals can provide both technical and financial guidance.

? Support from the QuickBooks Mobile App
If you use the QuickBooks mobile app (iOS or Android), you can also get help directly from your device:

Open the app

Tap the menu icon (three lines) in the upper left

Scroll down to Help & Feedback

Choose a topic or select Contact Support

This is handy for quick fixes while you're on the go.

? QuickBooks Product Support Based on Subscription
Support access may vary depending on your QuickBooks plan:

Plan Support Access
Simple Start Standard phone & chat support
Essentials Priority phone & chat support
Plus Includes project tracking support
Advanced Includes Priority Circle (dedicated account manager + faster service)

If youre using QuickBooks Desktop Pro Plus or Enterprise, you may also have:

Annual support plans

Data recovery services

24/7 technical support (for Enterprise plans)

?? Tips for Reaching Support Quickly
Have your Intuit Account ID ready (email used to sign in)

Be logged into your QuickBooks account

Describe your issue clearly and briefly in any chat or phone prompt

For Desktop issues, know your license and product number

?? Beware of Scams
Always use official websites: https://quickbooks.intuit.com/

Never give your credentials to unverified agents or 3rd-party tech support websites

QuickBooks will never ask for remote access unless you're in a secured, verified support session

? International QuickBooks Support
QuickBooks is also available in countries like Canada, UK, Australia, and India. If you're outside the U.S., use your regional Intuit website:

Canada: https://quickbooks.intuit.com/ca/

UK: https://quickbooks.intuit.com/uk/

Australia: https://quickbooks.intuit.com/au/

India: https://quickbooks.intuit.com/in/